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soy de Uruguay. mi nombre es Graciela PACHECO. correo. email@example.com
lo pagué y no me ha llegado
lo compré el 27 de mayo y hoy es 24 de junio. un mes!!!!!!!! por favor explique que pasa o haré reclamos ante mercado pago
Dear sir/madam, we are sorry for this happened. Since we are online shop based in China and we ship the order from China, the order may need longer time to reach to aboard. And shipping time also would take different time by different countries and different shipping methods. If you need more information about the shipping time, please refer to the below link :
You can track order status and details in Newchic website: My Account -- View Orders--My Orders--Order Details
If your order has not yet reached within the estimated shipping time, please contact us by the link: https://www.newchic.com/Contact-Us-hc10.html
We will give you solution for it.
как оплачивать товар, курьеру или предоплата
Dear sir/madam, almost common payment methods are available on our website.
More details about payment, please refer to below link:
You could also learn how to proceed the payment by each payment method via beyond link.
We also have listed the available bank cards on our website at the bottom bar on our webpage. Please kindly check it.
And cash on delivery is available on our website but only to Saudi Arabia, the United Arab Emirates, Kuwait, Oman, Bahrain, Singapore, Indonesia, Thailand, Philippines and Malaysia and only for products labeled with the COD tag.
Please visit https://www.newchic.com/cash-on-delivery-(cod)-faq-hc108.html for more information.
To place an order, please refer to the New user guide below for more guidance.
Any question, please leave a message here or contact our customer service by below link:
comprei esse casaco apenas com o código de barras.Comprei o casaco e uma camisa com toca.Gostaria que verificassem a entrada do pagamento.
Dear sir/madam, thanks for your order and after you placed the order, you can log in Newchic account and check real-time order status: My Account -- View Orders--My Orders(--Order Details/Order Tracking) .
Any question, please leave a message here or contact our customer service via this link https://www.newchic.com/pt/Contact-Us-hc10.html We will do the best to help you.
yo compré una campera y ya me vino el descuento en la tarjeta y no.mf ha llegado la campera????? QUÉ hago???? son 50 dólares
Dear sir/madam, you could get the order status and delivery information in your Newchic account there if you placed the order on Newchic: My Account -- View Orders--My Orders--Order Details/tracking orders
If the status of your order is "shipped", how much time you need to receive your order mainly depends on the shipping time.
More information about the shipping time of every shipping method, please refer to the link: https://www.newchic.com/shipping-methods-hc160.html
If you could not receive your order within the estimated time or need further help for tracking your order, please feel free to contact us:
We will do our best to help you.
Dear sir/madam, please follow the below steps to place an order:
When you find an item you would like to purchase, please select:
1. Color/style (if there are color/style options)
2. Size (if there are size options)
Then click “Add to Bag” to add the item into your cart. After you add the items in your cart, click the "bag icon" on the top right side and then click "continue checkout" to go straight to the check out page. Choose shipping address/shipping methods/payment methods, checkout your order and complete your payment.
More guidance for placing an order, please refer to the New user guide below:
If you still could not place order by following the guidance, please screenshot the problem and contact us by this link: https://www.newchic.com/Contact-Us-hc10.html